Craigieburn Superclinic Fees & Appointments

Fees and Payments

Fees

We bulk bill. Please present your Medicare Card before each consultation.

Non-Attendance Fees

Please note that patients will be required to pay a non attendance fee, if they fail to cancel an appointment with at least 4 hours notice, which they then go on to not attend.

Making Payments

If you do not have a Medicare Card you will be required to pay a fee. Payment is required on the day of the consultation and can be made by cash, EFTPOS or Credit Card (excluding Diners and AMEX cards). All workers compensation and motor vehicle accident patients are required to pay their accounts at the time of consultation until a letter of liability is produced from their insurance company.

Appointments

Walk-ins

Due to GP availability, we are an appointment only practice.  We are currently not accepting walk-ins to the centre.  

Appointments

Our appointment system caters for urgent, non urgent, complex, planned chronic care and preventative healthcare. If you need more time with your GP, please book a long consultation. Urgent appointments will be seen by the next available GP. Please advise reception if you believe you require an urgent appointment. Urgent appointments will be triaged by the nurse on duty.

Waiting Times

Sometimes GPs are delayed by patients with urgent or complex issues. We apologise if you’re asked to wait and thank you for your patience.

After Hours

After hours healthcare is available at Craigieburn Medical Deputising Service.

Alternatively, please call DoctorDoctor on 13 26 60

Home Visits

If you are a regular patient and can’t travel to the medical centre, your GP may be able to visit you at your home. This is at the discretion of your GP.

Emergencies

Please call Triple Zero (000) or go to your nearest hospital.

The closest hospital to the centre is;

Northen Hospital

185 Cooper St, Epping, VIC, 3076    

(03) 8405 8000

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