Townsville Family Medical Centre Fees & Appointments

Fees and Payments

Fees

Townsville Family Medical Centre is private billing. Medicare cards and concession cards must be presented before each consultation.

Making Payments

Payment is required on the day of the consultation and can be made by cash, EFTPOS or Credit Card (excluding AMEX and Diners cards). All workers compensation and motor vehicle accident patients are required to pay their accounts at the time of consultation until a letter of liability is produced from their insurance company.

Appointments

Walk-ins

We do not take appointments after 6pm. Please walk-in if you need to see a GP.

Appointments

Our appointment system caters for urgent, non urgent, complex, planned chronic care and preventative healthcare. If you need more time with your GP, please book a long consultation. Urgent appointments will be seen by the next available GP. Please advise reception if you believe you require an urgent appointment. Urgent appointments will be triaged by the nurse on duty.

Waiting Times

Sometimes GPs are delayed by patients with urgent or complex issues. We apologise if you’re asked to wait and thank you for your patience.

After Hours

For appointments out of hours, please call DoctorDoctor on 13 26 60.

Home Visits

If you are a regular patient and can’t travel to the medical centre, your GP may be able to visit you at your home. This is at the discretion of your GP.

Emergencies

Please call Triple Zero (000) or go to your nearest hospital.

The closest hospital to the centre is;

The Townsville Hospital

100 Angus Smith Drive

Douglas QLD 4814

(07) 4796 1111

Translator Services

Telephone translation 131 450
Auslan interpreter 1300 287 526