Dee Why General Practice Fees & Appointments

Fees and Payments

Fees

Dee Why General Practice offers reduced fees for pensioners with a health care card and Veterans’ Affairs card holders. 

Telehealth appointments may no longer be only bulk billed.  Therefore patients may be charged a private fee for their telehealth appointments. 

Referrals and Scripts may no longer only be bulk billed. You may be charged an out of pocket fee for this service.  Please allow up to 48-72 hours.

Please check with reception or speak with your doctor if you are unsure about any fees.  Fees are charged at the discretion of the individual GP. Thank you for your understanding.

Medicare cards and concession cards must be presented before each consultation. 

Please be advised that there will be a slight fee increase by the 1st September 2022. Thank you for your understanding.

Cancellation Policy 

If you cancel within 24 hours of your appointment, you may incur a fee of up to $85. This must be paid before another appointment is scheduled.

Making Payments

Payment is required on the day of the consultation and can be made by cash, EFTPOS or Credit Card (excluding Diners). All workers compensation and motor vehicle accident patients are required to pay their accounts at the time of consultation until a letter of liability is produced from their insurance company.

Appointments

Walk-ins

Until further notice, we are no longer accepting walk ins  due to the current safety measures in place at the practice.

Appointments

Our appointment system caters for urgent, non urgent, complex, planned chronic care and preventative healthcare. If you need more time with your GP, please book a long consultation. Urgent appointments will be seen by the next available GP. Please advise reception if you believe you require an urgent appointment. Urgent appointments will be triaged by the nurse on duty.

Waiting Times

Sometimes GPs are delayed by patients with urgent or complex issues. We apologise if you’re asked to wait and thank you for your patience.

Home Visits

Home Visits are available at the discretion of the  Doctor, to regular patients of the practice who reside within a 5KM radius of Dee Why General Practice. Fees will apply.

After Hours

For appointments out of hours, please call DoctorDoctor on 13 26 60.

Emergencies

Please call Triple Zero (000) or go to your nearest hospital.

The closest hospital to the centre is;

The Northern Beaches Hospital

105 Frenchs Forest Rd

Frenchs Forest

02 9105 5000

Translator Services

Telephone translation 131 450
Auslan interpreter 1300 287 526