Lower Mountains Family Practice Fees & Appointments
Fees and Payments
Lower Mountains Family Practice may provide a reduced fee for children aged under 16 years and concession card holders including; Pension cards, Healthcare cards and Commonwealth senior's health cards. Please note that fees may vary according to the time spent with your Doctor. Individual Doctor consultation fees may also vary.
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Payment is required on the day of the consultation and can be made by cash, EFTPOS or Credit Card (excluding Diners and AMEX cards). All workers compensation and motor vehicle accident patients are required to pay their accounts at the time of consultation until a letter of liability is produced from their insurance company.
We normally require people to make a booking but we can sometimes help if you walk into the medical centre. Priority is given to people who have made a booking.
Our appointment system caters for urgent, non urgent, complex, planned chronic care and preventative healthcare. If you need more time with your GP, please book a long consultation. Urgent appointments will be seen by the next available GP. Please advise reception if you believe you require an urgent appointment. Urgent appointments will be triaged by the nurse on duty.
Sometimes GPs are delayed by patients with urgent or complex issues. We apologise if you’re asked to wait and thank you for your patience.
For appointments out of hours, please call 13 74 25
If you are a regular patient and can’t travel to the medical centre, your GP may be able to visit you at your home. This is at the discretion of your GP.
Please call Triple Zero (000) or go to your nearest hospital.
The closest hospital to the centre is;
Parker Street, Kingswood
(02) 4734 2000
Telephone translation 131 450
Auslan interpreter 1300 287 526